Activate your licence
1. Receive your key
After checkout, Paddle emails your receipt immediately. Your RemCam licence key is issued separately and emailed to the same address - normally within a few hours and always within one business day. Check spam if it hasn't arrived, then contact support@remcam.software quoting your Paddle order number.
2. Install RemCam
Download the build for your platform from download.remcam.software and install it as a service on the server you want to manage - the install guide covers this step by step.
3. Enter the key
Open the RemCam web console on that server, go to the licensing section, and paste your licence key. Activation contacts our licensing service once and binds the licence to that server's hardware.
4. Keep your Key Package safe
Moving to new hardware
Deactivate the licence from the RemCam console on the old server first, then activate on the replacement. If the old server is dead and can't be deactivated, contact support with your Key Package and we'll issue a replacement key.
Need help?
Email support@remcam.software with your order number and, if you have one, your Key Package.