Install guide

No licence key is needed to start - installing begins a 7-day free trial on that server automatically. When you're ready, see the activation guide.

Before you start

Server: a 64-bit Linux server (Debian/Ubuntu package provided). The Windows installer is coming soon.
VMS: RemCam is designed to run on the same machine as your NX Witness Server. During install it registers itself with NX as a camera and creates the proxied Server Admin web page you'll use for day-to-day management.
NX admin credentials: have the NX Witness administrator username and password ready - they're needed once, during commissioning, and are not stored.

1. Download

Download the Linux package from remcam.software/download/linux (or browse all builds at download.remcam.software).

2. Install on the server

Desktop install: open the downloaded .deb with your package installer and click Install. The install completes in a few seconds, and shortly afterwards a browser window opens automatically on the server at https://127.0.0.1:8765/server for setup.

Terminal install:

sudo apt install ./vmsmc_*_amd64.deb

Then open https://127.0.0.1:8765 in a browser on the server - or, for a fully headless setup, run sudo vmsmc --install and follow the prompts in the terminal.

3. Stage 1 - commission on the server

The setup page walks you through two steps, done once, on the server itself:

Create the administrator account. This is the account you'll use to sign in to the RemCam console.
Register with NX Witness. Enter the NX administrator credentials. RemCam adds itself to NX as a camera (the server's screen becomes a live, recorded feed) and creates the Server Admin web page inside NX.

When registration completes, the page tells you to continue from your own workstation - the rest of setup doesn't happen at the server.

4. Stage 2 - finish from your workstation

On your laptop or workstation, open the NX Witness desktop client and go to Web Pages → Server Admin. Log in with the administrator account you created, and the console guides you through the remaining security steps:

Client certificate - generate a certificate for your admin account and import the downloaded .p12 bundle into your browser. This is what enables certificate sign-in and two-factor access later.
Backup administrator (optional) - a second admin account as a lockout safety net. Single-admin deployments are fully supported: choose Ignore and RemCam won't ask again.

Upgrading

Install a newer package over the top - accounts, settings, and the licence are preserved:

sudo apt install ./vmsmc_<new-version>_amd64.deb

The console also checks for updates when you sign in and can apply signed updates from the Settings panel.

Troubleshooting

The setup page didn't open: browse to https://127.0.0.1:8765 on the server. If it doesn't respond, check the service log: sudo journalctl -u vmsmc -n 50.
The browser didn't launch after a desktop install: journalctl -u vmsmc-open-console shows why.
NX registration failed: confirm the NX Witness Server is running on the same machine and the credentials are the NX administrator's. You can re-run registration any time by reopening https://127.0.0.1:8765/server.
Still stuck? Email support@remcam.software.

Next steps

Read the usage guide for day-to-day operation, or the activation guide when your trial ends.